Application deadline is 26th August 2013
With limited upcountry travel except for Monitoring and Evaluation assignments
Our client an NGO is scaling up a National Child Helpline as a tool to reach out to children in need of care and protection and reporting cases of child abuse. This is a joint undertaking between Government of Uganda and the NGOs. Our client is therefore desirous of recruiting a number of staff to support its program as follows
Call Centre Manager (CCM)
- Provide leadership to the Child Helpline team in providing quality psychosocial support to children and ensure the provision of effective counseling, referral services by the Child Helpline counseling team .
- Manage the day to day operations of the helpline call centre, all cases reported to the centre, and ensure cases are followed up,
- Ensure effective coordination between the child helpline team, and key government officials at all levels in all the undertakings.
PROGRAM MANAGER – Monitoring & Evaluation AND Program Development (PM-M&EPD)
Will ensure that:
Will ensure that:
- An effective M&E system for the CHILD HELPLINE
- Proper documentation of the contribution of the child rights CSO sector as well support the monitoring of national, regional and international child rights instruments and commitments.
- The availability of adequate resources to support the programs and activities of the Network
Will ensure that:
- The organization generates and disseminates adequate knowledge, information and data on key child rights issues and concerns to inform programming and evidence –based advocacy within the sector.
- Key issues and concerns affecting children are highlighted and responded to by duty bearers through, among others, the enactment and implementation of appropriate laws, policies and programs.
- The work of network and her members is visible at community, national and international level.
To ensure that:
- Network members effectively and proactively engage in advancing the child rights agenda at all levels both individually and collectively.
- The work of Network members and other child rights actor is visible, coordinated and is adequately supported.
- Child rights issues and concerns are well articulated within the agendas of other national, regional and international networks and platforms.
Call Centre Supervisor (CCS)
- Supports the Call Centre Manager managing the team Counselors on the shifts ensure delivery of professional counseling support to children.
- Ensure expeditious management and effective follow up of cases and escalation to referral points and proper documentation
Finance Officer (FO)
To support the Finance and Administration Manager in maintaining an efficient, reliable and up-to-date finance management system in order to facilitate the work of the organization
To support the Finance and Administration Manager in maintaining an efficient, reliable and up-to-date finance management system in order to facilitate the work of the organization
Child Helpline Call Center Counselors (CHCCC)
- Respond to cases reported and ensure provision of professional counseling services to children who call in via telephone and or children who walk in seeking support.
- Ensure effective and on time referral of cases received to facilitate timely response by referral partner.
For details of the advertisement (Job description / specifications and application guidelines), please visit the link below and respond to it making reference to the Reference Number of the Job applied for by 26th August 2013 http://ucrnn.net/index.php/ jobs
This is an Equal Opportunity Employer, Intolerant to Corruption and discrimination. We appreciate all applicants but shall
respond to only the shortlisted candidates. Note: any form of canvassing will lead to immediate disqualification.
respond to only the shortlisted candidates. Note: any form of canvassing will lead to immediate disqualification.