Reservation and Ticketing Agent (Uganda)

Published on Wed, 13 Mar 2013

Position : Reservation and Ticketing Agent (Uganda)
Department: Sales
Section: Sales
Reporting: Sales Supervisor

Key tasks

• Do reservations and ticketing for all WB clients to generate sales;

• Fare quotes to all WB clients to provide the best applicable fares and generate sales;
• Recruit and handle existing and prospective frequent fliers to win and retain loyalty;
• Printing and reconciling of sales returns to accounts for daily sales;

• Promote WB products and services to create awareness and generate sales and revenue;

• Promote direct telephone sales so as to reduce distribution costs and generate sales.
• Education and Experience
• High School education
• Recognized IATA certificate or knowledge in rules and regulation of airline sales reservation and ticketing
• 2 years airline or travel agency experience in a reservations and ticketing role
• He/she must be computer literate.

Knowledge, Skills and Abilities

• Excellent communication and interpersonal skills
• Customer focused
• Conversant with reservation systems.
• High level of Integrity and confidentiality
• Attention to detail

The deadline for submitting application documents is 26th March 2013 at 4 pm local time at the front desk of our head office located at Kigali International Airport, Top Floor building.

General Manager- Human Resources
RwandAir
Kigali International Airport – Main Terminal Building (Top Floor)
Box 7275 Kigali – Rwanda
Email: Recruitment@rwandair.com

Only shortlisted candidates will be contacted. 
Note: RwandAir is an equal opportunity employer.